CCTV DE-Mystified

Manufacture & Supply of Quality CCTV for Industry
(Originally Since 1996)

(Ensure you read our Published Trading Conditions & Conditions of Sale)

CCTV DE-MYSTIFIED. LEGEND EXPLANATION Here is a short explanation of some Jargon
We provide this information in hoping that you won’t be “put Off” by cowboys using Jargon to confuse you.
1.“CAM”--Consumer Awareness Monitor.
2. 100 Fps-100 Fps Global maximum of 100 Fps recording to define this, the system has a 100 Fps recording rate divided by the number of cameras e.g. 8 Channel (Camera) 100/8 gives a maximum recording rate of 12.50 Frames per second. These systems can record anywhere from 2.5 frames per second to 5.5 Fps or any combination up to 12.50 Fps to conserve Disk space.
3. 25 Fps-25 Fps Global maximum of 25 Fps recording to define this, some systems have instant recording of maximum (25Fps)the system has a 25 Fps recording rate divided by the number of cameras e.g. 8 Channel (Camera) 25/8 gives a maximum recording rate of 3.18 Frames per second. Traditionally these systems record @ 2.2 Fps to conserve Disk space
4. AGC-Automatic Gain Control. A circuit for automatically controlling amplifier gain in order to maintain a constant output voltage with a varying input voltage within a predetermined range of input-to-output variation.
5. AGP Video Card-Video Card allows greater clarity & picture quality.
6. Alarm Inputs-The amount of alarm inputs that can be wired into an existing alarm system.
7. ANALOGUE-Analogue system that records to 24 Hr Time Lapse VCR.
8. APERTURE CORRECTION-Compensation, for the loss in sharpness of detail, because of the finite dimensions of the image elements, or the dot-pitch of the monitor.
9. APERTURE-In television optics, it is the effective diameter of the lens that controls the amount of light reaching the photoconductive or photo emitting image pickup sensor.
10. ASPECT RATIO-The ratio of width to height for the frame of the televised picture. 4:3 for standard systems, 5:4 for 1K x 1K, & 16:9 for HDTV.
11. ATTENUATION-In general, terms, a reduction in signal strength.
12. AUTO BALANCE-A system for detecting errors in Colour balance in white & black areas of the picture & automatically adjusting the white & black levels of both the red & blue signals as needed for correction.
13. AUTO BRIGHT CONTROL-In display devices, the self-acting mechanism which controls brightness of the device as a function of ambient light.
14. AUTO IRIS LENS-A lens that automatically adjusts the amount of light reaching the imager.
15. AUTO LIGHT CONTROL-The process by which the illumination incident upon the face of a pickup device is Auto adjusted as a function of scene brightness.
16. AUTOMATIC FREQUENCY-An arrangement whereby the frequency of an oscillator is automatically maintained within specified limits.
17. AUTOMATIC GAIN CONTROL-A process by which gain is automatically adjusted as a function of input or other specified parameter.
18. BANDWIDTH-The number of cycles per second (Hertz) expressing the difference between the lower & upper limiting frequencies of a frequency band; also, the width of a band of frequencies.
19. BRIGHTNESS-The attribute of visual perception in accordance with which an area appears to emit more of less light. (Luminance is the recommended name for the photoelectric quantity, which has also been called brightness.)
20. BROADBAND-In television system uses, a device having a band pass greater than the b& of a single VHF television channel.
21. BURNED-IN-IMAGE-Also called burn. An image, which persists in a fixed position in the output signal of a camera tube after the camera, has been turned to a different scene or, on a monitor screen.
22. C MOUNT-A television camera lens mount of the 16 mm format, 1 inch in diameter with 32 threads per inch.
23. Caddie Rack-Removable Caddie which holds secondary Drive.
24. CCTV-Common abbreviation, for Closed-Circuit Television.
25. CDRW-CD Burner (Back up Video Data average 700MB at a time)
26. CHARGE COUPLED DEVICE-CCD for imaging devices, a self-scanning semiconductor array that utilizes MOS technology, surface storage, & info transfer by shift register techniques.
27. CHROMA CONTROL-A control of Colour television receiver that regulates the saturation (vividness) of colours in a Colour picture.
28. CHROMA DETECTOR-Detects the absence of chrominance information in a Colour encoder input. The chroma detector automatically deletes the Colour burst from the Colour encoder output when the absence of chrominance is detected.
29. CHROMA-That quality of Colour, which embraces both hue & saturation. White, black, & greys have no chroma.
30. CHROMINANCE SIGNAL-That portion of the NTSC colour television signal, which contains the colour information.
31. CLIPPING-The shearing off the peaks of a signal. For a picture signal. This affects the positive (white).
32. CHROMINANCE-A colour term defining the hue & saturation of a colour. Does not refer to brightness.
33. COAXIAL CABLE-A particular type of cable capable of passing a wide range of frequencies with very low signal loss. Such a cable in its simplest form consists of a hollow metallic shield with a single wire accurately placed along the centre of the shield & isolated from the shield.
34. COLOUR BURST-That portion of the composite colour signal, comprising a few cycles of a sine wave of chrominance sub carrier frequency, which is used to establish a reference for demodulating the chrominance signal. Normally approximately 9 cycles of 3.579545 MHz.
35. COLOUR EDGING-Extraneous colours appearing at the edges of collared objects, & differing from the true colours in the object.
36. COLOUR ENCODER-A device, which produces an NTSC colour signal from separate R, G, & B video inputs.
37. COLOUR FRINGING-Spurious colours introduced into the picture by the change in position of the televised object from field to field.
38. COLOUR SYNC SIGNAL-A signal used to establish & to maintain the same colour relationships that are transmitted.
39. COLOURS SATURATE-The degree to which a colour is free of white light.
40. COMPOSITE VIDEO SIGNAL-The combined picture signal, including vertical & horizontal blanking & synchronizing signals.
41. COMPRESSION-The reduction in gain at one level of a picture signal with respect to the gain at another level of the same signal.
42. CONVERGENCE-The crossover of the three electron beams of a three-gun tri-colour picture tube. This normally occurs at the plane of the aperture mask.
43. CROSSTALK-An undesired signal from a different channel interfering with the desired signal.
44. CRT Monitor-Standard Computer Monitor.
45. DB-Basically, a measure of the power ratio of two signals. In system use, a measure of the voltage ratio of two signals provided they are measured across common impedance.
46. DECODER-The circuitry in a colour TV receiver, which transforms the detected colour, signals into a form suitable to operate the colour tube.
47. DEFINITION-The fidelity of a television system to the original scene.
48. DEPTH OF FIELD-The in-focus range of a lens or optical system. It is measured from the distance behind an object to the distance in front of the object when the viewing lens shows the object to be in focus.
49. DEPTH OF FOCUS-The range of sensor-to-lens distance for which the image formed by the lens is clearly focused.
50. DIGITAL SIGNAL PROCESSING- An algorithm within the camera that digitizes data (the image). Examples include automatic compensate for backlight interference, colour balance variations & corrections related to aging of electrical components or lighting. Functions such as electronic pan & zoom, image annotation, compression of the video for network transmission, feature extraction & motion compensation can be easily & inexpensively added to the camera feature set.
51. DIGITAL WATERMARKING-The digital image is watermarked & can be used in evidence, as there is proof that the image has not been altered. (Similar to used by Channel 7.)
52. DIGITAL-Digital system that records to the hard drive on a computer. Crisper clearer images that do not suffer the distortion of video tapes.
53. DISPLAY FORMAT-The number of cameras displayed on screen eg.1, 4, 7, 9,10,13,16 screens.
54. DISTORTION-The deviation of the received signal waveform from that of the original transmitted waveform.
55. DISTRIBUTION AMPLIFIER-A device that provides several isolated outputs from one looping or bridging input, & has a sufficiently high input impedance & input-to-output isolation to prevent loading of the input source.
56. DVDRW-DVD Burner (Back up Video Data average 4+ Gig at a time).
57. DYNAMIC RANGE-The difference between the maximum acceptable signal level & the minimum acceptable signal level.
58. EIA Sync-The signal used for the synchronizing of scanning specified in EIA Standards RS-170, RS-330, RS-343, or subsequent issues.
59. EQUALIZER-An electronic circuit that introduces compensation for frequency discriminative effects of elements within the television system, particularly long coaxial transmission systems.
60. F/STOP-also called F Number & F System. Refers to the speed or ability of a lens to pass light. It is calculated by dividing the focal length of the lens by its diameter.
61. FIBRE OPTICS-Also called optical fibres or optical fibre bundles. An assemblage of transparent glass fibres all bundled together parallel to one another. The length of each fibre is much greater than its diameter. This bundle of fibres has the ability to transmit a picture from one of its surfaces to the other around curves & into otherwise inaccessible places with an extremely low loss of definition & light, by a process of total reflection.
62. FIELD OF VIEW-the maximum angle of view that can be seen through a lens or optical instrument.
63. FIELD-One of the two equal but vertically separated parts into which a TV frame is divided in an interlaced system of scanning. A period of 1/60 second separates each field start time.
64. FOCAL LENGTH-Of a lens, the distance from the focal point to the principal point of the lens.
65. FOCAL PLANE-A plane (through the focal point) at right angles to the principal point of the lens.
66. FOCAL POINT-The point at which a lens or mirror will focus parallel incident radiation.
67. FRAME FREQUENCY-The number of times per second that the frame is scanned. The U.S. standard is 30 frames per second.
68. FRAME TRANSFER-A CCD imager where an entire matrix of pixels is read into storage before being output from the camera. Differs from Interline Transfer where lines of pixels are output.
69. FRAME-The total area, occupied by the television picture, which is scanned while the picture signal is not blanked.
70. FREQUENCIES INTERLACE-The method by which colour & black & white sideband signals are interwoven within the same channel bandwidth.
71. FREQUENCY RESPONSE-The range of band of frequencies to which a unit of electronic equipment will offer essentially the same characteristics.
72. GAIN-An increase in voltage or power, usually expressed in dB.
73. GAMMA CORRECTION-To provide for a linear transfer characteristic from input to output device.
74. GAMMA-A numerical value or the degree of contrast in a television picture, which is the exponent of that power law which is used to approximate the curve of output magnitude versus input magnitude over the region of interest.
75. GIG-Bytes of information.
76. HDD-Hard Drive Capacity. Image capture size E.g. 352 x 288 pixels.
77. HUE-Corresponds to colours such as red, blue, etcetera.
78. HUM-Electrical disturbance at the power supply frequency or harmonics thereof.
79. IMAGE INTENSIFIER-A device coupled by fibre optics to a TV image pickup sensor to increase sensitivity. (Can be single or multi stage).
80. IMAGE PLANE-The plane at right angles to the optical axis at the image point. Impedance (input or output)-The input or output characteristic of a system component that determines the type of transmission cable to be used. The cable used must have the same characteristic impedance as the component. Expressed in ohms. Video distribution has standardized on 75-ohm coaxial & 124-ohm balanced cable.
81. INCIDENT LIGHT-The light that falls directly on an object.
82. INTERFERENCE-Extraneous energy, which tends to interfere with the reception of the desired signals.
83. INTERLACED SCANNING-A scanning process for reducing image flicker in which the distance from centre to centre of successively scanned lines is two or more times the nominal line width, & in which the adjacent lines belong to different fields.
84. INTERLINE TRANSFER-A technology of CCD design, where rows of pixels are output from the camera. The sensor's active pixel area & storage register are both contained within the active image area. This differs from "frame transfer" cameras that move all active pixels to a storage register outside of the active area.
85. LCD MONITOR-Flat Liquid Crystal Display.
86. Lens 300 Lines-300 Lines of TV resolution Sub standard.
87. Lens 380 Lines-380 Lines of TV resolution STD Resolution.
88. Lens 400 Lines-400 Lines of TV resolution Good Quality.
89. Lens 420 Lines-420 Lines of TV resolution Good quality.
90. Lens 480 Lines-480 Lines of TV resolution probably the best clarity.
91. Lens 550 Lines-550 Lines of TV resolution Very high Resolution.
92. LENS AUTO PRESET POSITIONING-Follower Pots are installed on lens that allows feedback to the controller information relevant to zoom & focus positioning allowing the controller to quickly adjust to a pre-selected scene & arrive in focus at the proper focal length automatically.
93. LENS FIXED IRIS -Fixed Iris the drawback is that varying light can play havoc with the image.
94. LENS IRIS-An adjustable aperture built into a camera lens to permit control of the amount of light passing through the lens.
95. LENS SPEED-Refers to the ability of a lens to transmit light, represented as the ratio of the focal length to the diameter of the lens. A fast lens would be rated f/8. The larger the f number, the slower the lens. Light-Electromagnetic radiation detectable by the eye, ranging in wavelength from about 400 to 750 nm.
96. LENS VARI FOCAL LENS The Focal range of the lens can be varied from up close to further a field.
97. LENS-A transparent optical component consisting of one or more pieces of optical glass with surfaces so curved (usually Spherical),that they serve to converge or diverge the transmitted rays of an object, thus forming a real or virtual image of that object.
98. LIGHT RANGE-The range of light, e.g., sunlight to moonlight, over which a TV camera is capable of automatically operating at specified output.
99. LINE AMPLIFIER-An amplifier for audio or video signals that feeds a transmission line; also called program amplifier.
100. LINUX-NON Windows Linux System.
101. LOOP THROUGH-Also called looping. The method of feeding a series of high impedance circuits (such as multiple monitor/displays in parallel) from a pulse or video source with a coax transmission line in such a manner that the line is bridged (with minimum length stubs) & that the last unit properly terminates the line in its characteristic impedance. This minimizes discontinuities or reflections on the transmission line.
102. LOSS-A reduction in signal level or strength, usually expressed in dB. Power dissipation serving no useful purpose.
103. LUMEN (LM)-The unit of luminous flux. It is equal to the flux through a unit solid angle (steradian) from a uniform point source of one candela or to the flux on a unit surface of which all points are at a unit distance from a uniform point source of one candela.
104. LUMEN/FT2-A unit of incident light. It is the illumination on a surface one square foot in area on which a flux of one lumen is uniformly distributed, or the illumination at a surface all points of which are at a distance of one foot from a uniform source of one candela.
105. MATRIX SWITCHER-A combination or array of electromechanical or electronic switches which route a number of signal sources to one or more designations.
106. MODULATION-The process or results of the process, whereby some characteristic of one signal is varied in accordance with another signal. The modulated signal is called the carrier. The carrier may be modulated in three fundamental ways: by varying the amplitude, called amplitude modulation; by varying the frequency, called frequency modulation; by varying the phase, called phase modulation.
107. MOTION DETECTION-Recording of the camera is in a reduced rate until there is movement in the targeted area the recording goes to accelerated
108. ND FILTER-A filter that attenuates light evenly over the visible light spectrum. It reduces the light entering a lens, thus forcing the iris to open to its maximum.
109. NOISE-The word noise originated in audio practice & refers to random spurts of electrical energy or interference. In some cases, it will produce a "salt-&-pepper" pattern over the televised picture. Heavy noise is sometimes referred to as "snow.” non-composite video-A video signal containing all information except sync.
110. NTSC-Abbreviation for National Television Systems Committee. A committee that worked with the FCC in formulating standards for the present day United States colour television system.
111. OS-Operating System (Win 98 Win 2000 Win XP).
112. OUTPUT-The signal level at the output of an amplifier or other device.
113. PAN AND TILT-A device upon which a camera can be mounted that allows movement in both the azimuth (pan) & in the vertical plane (tilt). Pan/Tilt Preset Positioning-Follower pots are installed on pan/tilt unit to allow feedback to the controller & provides information relevant to horizontal & vertical positioning, allowing the controller to quickly adjust to a pre-selected scene automatically.
114. PICTURE ELEMENT-See Pixel.
115. PIXEL-Short for Picture Element. A pixel is the smallest area of a television picture capable of being delineated by an electrical signal passed through the system of part thereof. The number of picture elements (pixels) in a complete picture, & their geometric characteristics of vertical height & horizontal width, provides information on the total amount of detail, which the raster can display, & on the sharpness of the detail, respectively.
116. PLAYBACK RATE-Selectable playback rates. Playback search-Search Thumbnail Video, Motion & Alarm.
117. PRIMARY COLOURS-Three colours wherein no mixture of any two can produce the third. In colour television, these are the additive primary colours red, blue & green.
118. RAM-Random Access Memory ( more ram the faster the system responds).
119. RECORDING MODES-Continuous, Time lapse recording, Event recording.
120. REMOTE ACCESS-Remote viewing access via either the internet or Modem.
121. RESOLUTION HORIZONTAL-The amount of resolvable detail in the horizontal direction in a picture. It is usually expressed as the number of distinct vertical lines, alternately black & white, which can be seen in a distance equal to picture height.
122. RETAINED IMAGE-Also called image burn. A change produced in or on the target, which remains for a large number of frames after the removal of a previously stationary light image & which, yields a spurious electrical signal corresponding to that light image.
123. RF (RADIO FREQUENCY)-A frequency at which coherent electromagnetic radiation of energy is useful for communication purposes. Also, the entire range of such frequencies.
124. RIPPLE-Amplitude variations in the output voltage of a power supply caused by insufficient filtering.
125. SCANNING-The process of moving the electron beam of a pickup tube or a picture tube across the target or screen area of a tube. Sensitivity-In television, a factor expressing the incident illumination upon a specified scene required to produce a specified picture signal at the output terminals of a television camera.
126. SHUTTER-Ability to control the integration (of light) time to the sensor to less than 1/60 second e.g. stops motion of moving traffic.
127. SIGNAL-TO-NOISE RATIO-The ratio between useful television signal & disturbing noise or snow.
128. SNOW-Heavy random noise. Spike-A transient of short Duration, comprising part of a pulse, during which the amplitude considerably exceeds the average amplitude of the pulse.
129. SPLITTER-Allows splitting of screen for multiple camera views.
130. SWITCHER-Allows switching from camera 1 – 2 – 3 - 4.
131. SYNC GENERATOR-A device for generating a synchronizing signal. Sync Level-The level of the peaks of the synchronizing signal.
132. SYNC SIGNAL-The signal employed for the synchronizing of scanning.
133. SYNCHRONIZING-Maintaining two or more scanning processes in phase.
134. SYSTEM PROTECTION-Auto recovery after power failure.
135. SYSTEM SECURITY-Multi level passwords.
136. TEARING-A term used to describe a picture condition in which groups of horizontal lines are displaced in an irregular manner.
137. TEST PATTERN-A chart especially prepared for checking overall performance of a television system. It contains various combinations of lines & geometric shapes. The camera is focused on the chart, & the pattern is viewed at the monitor for fidelity.
138. TIME & DATE-Allows Time & date to be displayed on screen.
139. TRANSIENTS-Signals, which exist for a brief period of time prior to the attainment of a steady-state condition. These may include overshoots, damped sinusoidal waves, etc.
140. VERTICAL RESOLUTION-The number of horizontal lines that can be seen in the reproduced image of a television pattern.
141. VIDEO AMPLIFIER-A wideband amplifier used for passing picture signals.
142. VIDEO BAND-The frequency bandwidth utilized to transmit a composite video signal.
143. VIDEO COMPRESSION-MPEG1 &JPEG.
144. VIDEO FREEZE-Freeze or pause.
145. VIDEO INPUTS-Number of Cameras.
146. VIDEO LOSS-Displays Video Loss on Screen
147. VIDEO SIGNAL (NON-COMPOSITE)-The picture signal. A signal containing visual information & horizontal & vertical blanking (see also Composite Video Signal) but not sync.
148. ZOOM-To enlarges or reduces, on a continuously variable basis, the size of a televised image primarily by varying lens focal length.

 


 

 

NB. HawkRDS reserves the right to alter any or all specifications or Pricing at any time without Notice
ALL Photos are for Illustration Purposes Only actual Product may Vary.

TRADING CONDITIONS AND CONDITIONS OF SALE

1. By the very fact of placing an order or offering to purchase any item from GPF & Associates either from this web site or any other offering you agree that it will be deemed that you have read, understand & agree to the trading conditions I attest that any order placed on behalf of the company or business stated below is covered by a personal & or personal directors guarantee of payment. I warrant that I am empowered to sign for and on behalf of the firm, business, and company.
2. HawkRDS advises that the information on this internet site has been made available for general personal use only and is provided without any express or implied warranty as to its accuracy or currency. All access to, and use of, the information is at the user's risk. HawkRDS accepts no responsibility for the results of any actions taken on the basis of information on this internet site, or in written form nor for the accuracy or completeness of any material contained herein. HawkRDS expressly disclaims all and any liability and responsibility to any person in respect of the consequences of anything done or omitted to be done by such person in reliance, whether wholly or partially, upon this internet site. Before relying on any information on this internet site, or information supplied in any form users should seek confirmation from the originating or authorising faculty, area or other body. If you rely on the information on this site you are responsible for ensuring by independent verification its accuracy, currency or completeness. HawkRDS makes no representations, express or implied, as to the accuracy of the information and data contained on this site; accept no liability however arising for any loss resulting from the use of the site and any information and data or reliance placed on it. HawkRDS makes no representations, either expressed or implied, as to the suitability of the said information and data for any particular purpose; does not make any warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material does not make any warranties or representations that material on other web sites to which this site is linked does not infringe the intellectual property rights of any person anywhere in the world; and does not authorise the infringement of any intellectual property rights contained in material in other web sites by linking this site to those other web sites HawkRDS reserves the right to alter, amend, vary or otherwise change any information on this internet site at any time and without notice to you.
3. It is a condition of sale that it is the purchaser’s responsibility to abide by all state and federal laws pertaining to the ownership, Installation and operation of any of the goods offered for sale on this site or on offer elsewhere, that all conditions of validation of the warranty are the responsibility of the purchaser.
4. Warranty. (to be read in conjunction with all clauses)
a) Warranty: the supplier warrants that all goods carry full, original manufacturer's warranty of a minium 12 months, all goods to be free from defects in material and workmanship when operated in accordance with written instructions & good engineering practises for a period of 1 year from receipt of goods.
b) General; in order to validate warranty it is the responsibility of the owner/operator to ensure that regular backups of the video files are carried out via the program if any system is connected to the internet then warranty is null & void (remote access allowed)-free telephone technical support throughout the rental period installation is included in standard access ceilings-free telephone technical support throughout the rental period
c) Exclusions; all Telstra charges and carrier fees-arrangement of any of the above-any electrical works (power points etc)-electrical supplier charges or fees-underground or interior wall conduits-telephone point for modem-cable tray-connection to point of sale-conduits or draw wires in walls-statutory authority charges. The installation included is conditional upon easy access to the ceiling space and room to work and does not include any extra charges from the installer. Does not include ducting nor any special access or poles or external work, there may be an extra charge on any special installation needs.
d) D.I.Y.; all DIY systems carry 1 yr RTB base warranty and is for the DIY person we stress that you need to be aware of your local laws pertaining to the installation; HawkRDS cannot and will not be held responsible for incorrect or illegal installation.
e) Rental all rental systems are complete with the system as specified-including 1 “cam” consumer awareness monitor- on site warranty for the length of the rental contract-rental systems are also Insured for the term of the rental contract.
5. The devices offered for sale may not be used to violate the privacy rights of others, or to access or intercept electronic communications in violation of wiretap/eavesdropping/bugging laws. Phone tapping and eavesdropping may be illegal in certain states. In no way will HawkRDS or its subsidiaries or partners be held responsible for inappropriate use of these products.
6. It is the sole responsibility of the buyer to consult the appropriate entities who may have jurisdiction over the owning, installation, use of or operation of, as well as legal counsel, for the interpretation of any laws applicable to the area of intended use of these products.
7. It is a condition of sale that all conditions of sale that clauses are to read in conjunction.
8. General: in this interpretation of this contract "supplier" means GPf & associates & all brands, goods, services & products sold, offered for sale or distributed by GPf & associates. the customer means the person, firm, business or company to whom the quotation or invoice is addressed & "goods" means the goods specified on the price list, invoice or on offer. All price lists, invoices or offers contained within, or on the face hereof or to which this schedule is attached, or otherwise rendered, are made by supplier & all orders are accepted by supplier, (where expressed or implied) only on the condition the terms and conditions of this contract shall apply. No term or condition contained in the customer's acceptance or order or any other document related to this contract shall add to amend or delete these items & conditions or any of them unless agreed to in writing by the principal of the supplier.
9. Payment: rental sales are first month’s rental plus $150.00 document fee. In the event of all moneys not being received by the supplier, interest shall be charged at the rate of the monthly instalment or 15% of the purchase price.
10. Delivery. Free into store.
11. Retention of title: property in the goods shall pass to the customer only when the total invoice is paid. Invoice will have been paid when any cheque or effects have been cleared. supplier may at any time, recover the goods from the customer's possession & resell the goods if any payment owed by the customer, on any account is overdue & for this purpose, supplier, it's servants or agents may enter upon the customer's or other premises upon which the goods may be situated.
12. Cancellation by customer: once accepted by supplier, orders cannot be countermanded, or delivery deferred or goods returned, except, with the written consent of the supplier, upon terms that reimburse and indemnify the supplier against all loss & freight charges and other incidental expense, a re - stocking fee shall also apply 30% of invoice.
13. Complaints: must be received within 24 hours with written confirmation within 7 days.
14. Delay: if the supplier is prevented (either directly or in directly) from effecting delivery or installation of the products, or any part thereof by reason of strikes, trade disputes, lockouts, fires, interruption of transportation, breakdowns, government action or any cause whatsoever, (whether or not specified) or any event outside the control of the supplier. The supplier will be under no liability to the customer for any loss or damage arising either directly or in-directly out of any such delay or non-delivery.
15. Liability: the supplier's liability is restricted to the replacement of any goods supplied which have proved to have failed due to faulty workmanship or materials & does not extend to any damage direct or consequent upon such failure. The supplier is not liable in any way whatsoever for goods misused or installed contrary to written instructions or regulations.
16. Disclaimer: the supplier makes no warranties either expressed or implied or statutory, including suitability and or merchantability, beyond what is declared above. In no event shall the supplier be liable in any manner for consequential or indirect damages including but not limited to loss of profits, plant down time or suits by a third party against buyer.
17. Acceptance: I have read, understand & agree to the trading conditions I attest that any order placed on behalf of the company or business stated below is covered by a personal & or personal directors guarantee of payment. I warrant that I am empowered to sign for and on behalf of the firm, business, and company.
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HawkRDS HawkEye divisions of GPf & associates Ph: 1300 301 6 00 Fax: 1300 301 7 11 box 474 stones Cnr q 4120
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